The operations office: assistance before take-off

A team of specialists supplies your crews with flight plans, weather info and slot management.

Assistance professionals establish the loading plans and weight breakdowns (distribution of permanent charges for aircraft and load balancing according to the type of aircraft and the number of seats).

The flight supervisor: conducting the orchestra

A specific runway agent is assigned to take charge of all of your crews’ operations. From the moment the skyway docks with the aircraft, to the moment it is pulled back, the flight supervisor coordinates the operations of the technical, handling and cleaning teams. The flight supervisor is also responsible for starting the passenger boarding process.