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Home > Passengers > Shopping > Practical services > La Conciergerie

La conciergerie

Customized assistance services
Concierge services
Booking and rates
Concierge desks

This premium service provides a personal contact at the airport to take care of passengers:

  • a personal welcome on arrival by car (departing passengers) or arrival by air (arriving passengers),
  • baggage porterage
  • personal assistance to passengers all along their journey through the airport with priority service at security checkpoints

The Concierge service also offers customized assistance according to all your special requirements.

Customized assistance services

La Conciergerie offers you personal accompaniment and guidance at every stage of your journey through the airport, to and from the airplane.

Hotel, home, railway station, etc. to Airport

We will also deliver your baggage to your home or hotel.

You can also opt to be met at your car by a personal shopper to simplify your journey through the airport, making it a much more pleasant experience.

Concierge services

The concierge services offered at Paris-Orly and Paris-Charles de Gaulle are designed to meet all your specific and individual needs:

  • Special retail purchases
  • Baggage porterage
  • Taking care of your pets
  • Express dry-cleaning
  • Emergency clothing repairs
  • Safekeeping of visas, documents and keys
  • Car valeting and maintenance in your absence
  • Deliveries of flowers and gifts
  • Hotel and restaurant reservations
  • Emergency baby supplies kits
  • Pushchair rental on arrival
  • Last-minute sourcing of medications

Booking and rates

To book a service at any time (24/7), please visit www.conciergerie-paris-airport.com

Assistance and transfer services

We must receive your booking at least 3 hours before you arrive at the airport.

Concierge services

You may book these services at any time, either in advance (recommended) or at the last minute on arrival at the airport by visiting the concierge desk in the terminal.

For a personal bookings
Personal bookings
Email: resa@conciergerie-paris-airport.com

Tel: +(33)1 48 16 11 12
Fax: +(33)1 48 16 11 13
For group and event bookings
Group and event bookings
Email : jcb@conciergerie-paris-airport.com

Tel: +(33)6 43 21 11 11
Fax: +(33)1 48 16 11 13

Concierge desks

Ultimately, there will be 6 concierge desks open every day at Paris-Orly and Paris-Charles de Gaulle.

At present, 3 of these desks have been opened.

Concierge desks: their locations and opening hours are shown below.
SummerWinter
Orly Ouest (near Arrivals 1) 5:30am - 11:30pm5:30am - 11:30pm
CDG 1 (Gate 8 - Arrivals level) 5:00am - 10:30pm5:00am - 10:30pm
Orly Sud (opening in the first half of 2012)5:30am - 12:30pm5:30am - 11:30pm
CDG 2C (opening in the first half of 2012)4:30am - 11:00pm4:30am - 11:00pm
CDG 2E (opening in the first half of 2012)--
CDG 2F (Gate 3 - Arrival level)5:00am - 11:00pm5h00am - 11:00pm